Thanks to you all for these answers,
At least we're less stupids than expected!
To be clear, I had this problem with all of my Strummol8 and yes the whole system come at once, since I bought/won them rencently (spinning since 2015... So I started to buy S8 only since last year) as well as the owb/tip systems, this production problem explain everything.
The fix we use work pretty nice, sometime the "repair" need to be repeated because the paper goes away between operations, sometime the owb is not really fixed and need few shocks while playing to be really fixed, I guess the paper finds its place itself then. But after a while, it works pretty well.
I wanted to ask this at the eyyc2017, I told about this problem with Daniel and Jakub as they are our main providers, and they as surprised as you, and proposed me to have a look at, but then I/we simply forgot.
Hope our solution can help some people...